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Performance Dashboard - Events & Visitor Services

The Events and Visitor Services Department provides residents and guests with resources, extraordinary events and venues to enhance the quality of life in Estes Park and to ensure that Estes Park remains a vibrant mountain community and premier destination.

Events and Visitor Services

Event Usage - Weekdays

Measure: Percentage change in number of events held Monday - Thursday compared to previous year

Target: 10% increase in Monday - Thursday events

Status:   134, a 1.4% decrease

Report Date: January, 2025

Measured: Annually

Event Usage - Off Season

Measure: Percentage change in number of events held Oct. 16 - May 21 compared to previous year

Target: 10% increase in Oct. 16 - May 21 events

Status:    43 events, 10% increase

Report Date: June, 2024

Measured: Annually

Visitor Services Positivity Rating - Information

Measure: Positivity rating (1-5) on customer surveys from Yelp, Google, and Trip Advisor

Target: 4+ positivity rating

Status:   Google: 4.7, Yelp: 4.5, Trip Advisor: 4.5

Report Date: January, 2025

Measured: Annually

Events - Positivity Rating

Measure: Positivity rating (1-5) on customer survey administered annually by Events

Target: 4+ positivity rating

Status:   4.51

Report Date: January, 2025

Measured: Annually

Economic Impact Study

Measure: An Economic Impact Study will be generated for larger events to show the impact on the community

Target: Economic Impact Study completed

Status:   Completed for 5 large events 

Report Date: January, 2025

Measured: Annually