Meters

The Meter group is responsible for new meter installations, meter upgrades, and the monthly billing readings of both electric and water meters for residents and local businesses. In addition, the Meter group also tests and services existing meters and electrical current transformer wiring, as well as conducts power quality recordings.

Specialized electric meters are transformer-rated meters with demand or time-of-use programs. Demand programming is no longer an option for residential customers except for existing demand customers. Customers investing in electric thermal storage heat are in the time-of-use program for on and off-peak hours to help save on energy bills.

Please see the Electric Smart Meter and Water meter upgrade pages for information and updates on these ongoing projects.

For questions concerning consumption or meter issues, please contact, Sarah Clark, Power and Communications Administrative Assistant at 970-577-3627 or sclark@estes.org

For questions regarding a utility bill, please contact Utility Billing at 970-577-5331 or 1-800-748-1717, option 1.