Performance Dashboard - Town Administrator's Office
The mission of the Town Administrator's Office is to manage the delivery of public services to enhance the quality of life for community members in a safe, efficient, and effective manner, and to facilitate communication and engagement with customers, staff, and partners.
Town Administrator's Office
Policy Governance Compliance
Measure: % of Policy Governance requirements complied with per year (number of Policy Governance items complied with/number of Policy Governance items to comply with).
Target: 100% compliance
Status: 96%
Report Date: January, 2025
Measured: Annually
Strategic Plan Key Outcome Area Completion
Measure: % of Strategic Key Outcome areas completed annually
Target: 80% completed
Status: 56%
Report Date:
Measured: Annually
Quality of Life Survey Response
Measure: % of survey responses of "Excellent" or "Good" (utilize rating from the Town's biennial National Community Survey)
Target: 80% Excellent or Good ratings
Status: TBD
Report Date: January, 2026
Measured: Biennially
Positivity Rating - Citizen Involvement
Measure: Positivity rating on welcoming citizen involvement in the NCS (utilize the corresponding rating from the Town's biennial National Community Survey)
Target: 50% Positivity Rating
Status: TBD
Report Date: January, 2026
Measured: Biennially
Positivity Rating - Public Information
Measure: Positivity rating on public information services (in Estes Park) in the NCS (utilize corresponding rating from the Town's biennial National Community Survey)
Target: 70% positivity rating
Status: TBD
Report Date: January, 2026
Measured: Biennially
Preventable Accidents
Measure: % of employee accidents determined to be preventable
Target: Below 15%
Status: 52.90%
Report Date: January, 2025
Measured: Annually
Risk Budget Percentage
Measure: Cost of risk as a percentage of operating budget
Target: Below 1%
Status: 0.67%
Report Date: January, 2025
Measured: Annually