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Performance Dashboard - Utilities

The Utilities Department's mission is to efficiently and effectively operate, protect, and manage all water, power, and broadband infrastructure and resources while maintaining a safe working environment to meet the current and future needs of staff and the community.

Utilities

Workers Compensation Claim

Measure: Number of Workers Compensation claims per year

Target: No more than 6

Status:   1 - Water Division

Report Date: January, 2025

Measured: Annually

System Average Interruption Duration Index (SAIDI)

Measure: System Average Interruption Duration Index (SAIDI) for Utilities within our region and customer size class

Target: 60 minutes

Status:   42 minutes

Report Date: January, 2025

Measured: Annually

Hydrants in Service

Measure: % of hydrants in service

Target: 95%

Status:   100%

Report Date: January, 2025

Measured: Annually

CDPHE Violations - Tier 1

Measure: The number of violations that require tier 1 public notification which have a significant potential to have serious adverse effects on human health as a result of of short term exposure. These notices are given within 24 hours of learning of the violation. 

Target: Zero violations

Status:   Zero violations

Report Date: January, 2025

Measured: Annually

CDPHE Violations - Tier 2

Measure: The number of violations that require tier 2 public notification which have a potential serious adverse effects on human health. These notices are given within 30 days of learning of the violation. Tier 3 notices are usually Monitoring Violations and are reported within 365 days of learning of the violation.

Target: Zero violations

Status:   Zero violations

Report Date: January, 2025

Measured: Annually

Trailblazer Uptime

Measure: Trailblazer internet service uptime

Target: 95% - 98%

Status:   97.9%

Report Date: January, 2025

Measured: Annually